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Frequently Asked Questions

Everything you need to know about invoices, automated payment chasing, dynamic UPI QR codes, GST tax compliance, and account security.

CreatorPay is an all-in-one financial operating system designed specifically for content creators, freelancers, and talent agencies. It replaces disorganized spreadsheets by tracking brand deals, generating professional PDF invoices with auto-calculated GST, embedding instant UPI QR codes, automatically chasing overdue payments with scheduled email reminders, vaulting contracts, and providing real-time revenue analytics.

Yes! Our Starter Free plan lets you manage up to 5 brands and generate 10 invoices every month with zero cost and no credit card required. You can upgrade to Pro or Ultra anytime when your deal volume expands.

Not at all. You can use CreatorPay as an individual creator using your personal PAN and bank account. If you later obtain a GSTIN or form a private limited / proprietorship firm, you can update your business profile in Settings anytime.

Yes. Talent managers and agencies can use CreatorPay to maintain organized brand records, generate standardized invoices for their talent, and track which brand sponsors have cleared dues across the entire roster.

Inside any brand campaign, click "Generate Invoice". CreatorPay automatically pulls in your business details, the brand's billing address and GSTIN, agreed deliverables (e.g. 1x Reel + 2x Stories), calculates applicable taxes, embeds a scannable dynamic UPI QR code, and applies your digital signature. You can preview, download a high-res PDF, or email it directly.

Yes. CreatorPay automatically identifies whether the sponsor brand is located in your home state (applying CGST + SGST) or interstate (applying IGST). It also provides fields to calculate net TDS deductions so your invoices are 100% compliant with Indian tax standards.

Absolutely. On Pro and Ultra plans, you can upload your high-resolution creator or studio logo, customize invoice accent colors, set default payment notes, and upload your digital signature image to be affixed automatically on all issued PDFs.

You can download pixel-perfect branded PDF files, generate private secure web links that brand finance teams can view directly on mobile, or send invoices via our built-in automated email delivery system.

When an invoice is generated, CreatorPay creates a dynamic UPI QR code pre-configured with your verified UPI ID (e.g. yourname@okhdfcbank) and the exact invoice amount. Brand accounting managers can simply scan the QR using Google Pay, PhonePe, or Paytm on their phone and complete the transfer in seconds.

Never. CreatorPay operates on a transparent SaaS subscription model. We take 0% commission from your brand sponsorships, ad deals, or payments. You keep 100% of whatever you earn.

Yes. Every invoice clearly displays your Bank Account Number, IFSC Code, Account Holder Name, and Bank Branch alongside the UPI QR code. For international sponsors, you can also display SWIFT/BIC codes.

Yes. You can record advance deposits (e.g. 50% upfront before shooting) and final balance payments. CreatorPay automatically recalculates the remaining balance and updates the invoice status to "Partial" or "Paid" with transaction reference notes.

Kreatorio is CreatorPay’s settlement verification and payout layer. You verify bank & UPI once (the same details from signup/Settings), optionally upload proofs, then track payouts with live status and UTR clarity.

No. Settlement infrastructure runs behind the scenes. You use CreatorPay’s dashboard — Kreatorio activation, payouts history, and UTR status — without configuring a separate merchant console.

No. CreatorPay keeps one profile for bank IFSC, account number, and UPI. Invoices, Kreatorio, and payouts all read from that source so you never fill duplicate forms.

CreatorPay runs a polite, scheduled reminder cadence: 3 days before the Net-15 or Net-30 due date (a friendly courtesy note), on the exact due date (official payout reminder), and at 7 days overdue (formal escalation). Reminders include the invoice PDF and direct quick-pay details.

On the contrary, it protects your relationship! Because reminders originate from an automated system ("CreatorPay Billing Desk"), brand managers perceive it as standard financial protocol rather than personal friction. This leaves your personal WhatsApp chats open for creative and friendly discussions.

Yes. For any brand or specific invoice, you can toggle automated reminders on or off with a single click, or manually customize reminder dates.

We employ bank-grade encryption, hashed authentication credentials, and strict tenant isolation. Your sponsorship rates, campaign terms, and brand contacts are strictly private and will never be shared or indexed.

Yes. You can export complete CSV spreadsheets and consolidated financial summaries filtered by month, quarter, or financial year with one click from your dashboard analytics.

You can cancel your subscription anytime with one click in your settings without penalties. Paid plans come with a 7-day refund guarantee if CreatorPay does not meet your expectations. See our Refund Policy page for full terms.
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